Privacy Policy

Introduction

Welcome to AuroJewels! We take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and how we protect it when you visit our website aurojewels.com (the “Site”). By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal data when you interact with our Site. Below is the type of information we collect:

  • Personal Information: This is the information you provide directly, such as:
    • Name
    • Address (Billing & Shipping)
    • Email address
    • Phone number
    • Payment information (credit/debit card numbers, PayPal, etc.)
    • Order details (products purchased, quantities, etc.)
  • Device Information: We automatically collect data related to the devices and technology you use to access the Site, including:
    • IP address
    • Browser type and version
    • Operating system
    • Device type
    • Referring website URLs
    • Pages viewed and links clicked on the Site
    • Time spent on the Site
  • Cookies and Tracking Technologies: Our Site uses cookies and similar tracking technologies to improve user experience, analyze traffic, and personalize content. These technologies help us remember your preferences, improve functionality, and offer relevant advertisements. You can control cookies through your browser settings.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • Order Processing: To process and fulfill your orders, including billing and shipping.
  • Customer Support: To respond to your inquiries and provide customer support.
  • Marketing & Communications: With your consent, we may use your email to send promotional offers, newsletters, or updates about our products and services.
  • Site Improvement: To analyze usage trends and optimize our Site’s design and functionality.
  • Fraud Prevention: To detect and prevent fraudulent activity on our Site.
  • Legal Compliance: To comply with applicable laws, regulations, and legal requests.

3. Sharing Your Information

We respect your privacy and do not sell your personal information to third parties. However, we may share your information in the following instances:

  • Third-Party Service Providers: We use third-party services, such as payment processors, shipping providers, and marketing platforms (e.g., Google Analytics, Mailchimp). These providers are only allowed to use your information to the extent necessary to provide their services to us.
  • Legal Requirements: We may disclose your information when required by law, such as in response to a subpoena, court order, or other legal process.

4. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For example, we may retain order information for tax and accounting purposes.

5. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights related to your personal information. These may include:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can ask us to correct any inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal data, subject to certain conditions (e.g., if it is necessary for legal compliance).
  • Opt-out of Marketing: You can unsubscribe from marketing communications at any time by clicking “unsubscribe” in the email or by contacting us directly.

6. Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. Our Site uses SSL encryption (secure socket layer) to protect sensitive data, such as payment information. However, no method of data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.

7. Cookies and Tracking Technologies

Our Site uses cookies to improve your experience and provide personalized services. A cookie is a small text file stored on your device when you visit a website. You can control cookie settings in your browser, but disabling cookies may affect the functionality of our Site.

For more information on how we use cookies, please review our [Cookie Policy].

8. Third-Party Links

Our Site may contain links to third-party websites, including social media platforms or advertising partners. These websites have their own privacy policies, and we are not responsible for their content or privacy practices. Please review the privacy policies of any third-party site before providing your personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with legal requirements. When we make changes, we will update the “Effective Date” at the top of this policy. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, or if you would like to exercise your rights regarding your personal information, please contact us:

Email: info@aurojewels.com

WhatsApp: +86 13674005502

Thank you for choosing AuroJewels!